Privacy Policy

This explains how Improvement Districts Scotland Limited (TA Business improvement Districts Scotland) uses any information you give to us via our website, and the ways in which we protect your privacy.


Our Privacy Policy Commitment

The website is owned and operated by Improvement Districts Scotland Limited.

We are committed to safeguarding your privacy online and at all times. This policy may change from time to time and you are advised to check it periodically.

If you provide us with contact details, for example by filling in the contact form, we will not use the information for any other purpose other than for answering your query or providing information to assist you in developing or operating a Business Improvement District. We do not disclose your contact details to any third party.

We would ask that you read the Terms & Conditions section to familiarise yourself with conditions which apply to all site users.


Personal Data

Personal data relates to an individual who can be identified from that data.

Identification can be by the information alone or in conjunction with any other information in the data controller's possession or likely to come into such possession.

The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the GDPR)

Improvement Districts Scotland Limited is the Data Controller


Information collected

We collect three main types of information from visitors to

feedback (general questions and specific feedback on the website);

request for information

site usage information (from session cookies and log files).

We do not pass your details to others during the course of your enquiry and would only do so with your permission.

We will add you to our newsletter mailing where your specific request is to join our newsletter mailing list.

Our mailing list provider (Mailchimp) is GDPR compliant.

If we were ever to change the way we use your information we would always tell you in advance and allow you the option to be removed.

We will never pass our list to any other business, organisation or individual for any purposes whatsoever.


Website Hits & Analytics

Every time someone visits our web site a log file may be generated. This contains information such as the user's IP (Internet Protocol) address, how long that user spent on the site and which parts of it they looked at.

That information may be collected by our hosting provider or through Google analytics. Analytics may collect information to help diagnose problems on the website or for administration of the site or hosting, IP addresses and countries of origin are logged along with which pages or areas of the website have been visited, for how long and how the viewer arrived at the site.

As a company we do not process that information in any further detail or form and we do not link IP addresses to anything of a personally identifiable nature. Our visitors remain anonymous.



Cookies are small bites of information that are stored on and retrieved from your computer by websites. The use of cookies is an industry standard and you will find them in use at most major websites.

Cookies may be used in analytics

Computers are pre-set to automatically accept cookies in most cases. There are options for you to reset your own personal browser settings to refuse cookies, or alert you when a cookie is being sent so you can choose to accept it or not. Should you choose to refuse our cookies, some parts of our service may be slower or not function properly.

As a company we do not control cookies and any settings are your personal responsibility.

From time to time we may use third party advertising on the web for example Facebook, Google or Twitter. Please visit their policy pages for their compliance guidelines.


How we protect information

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only Directors and employees who need the information to perform a specific job are granted access to that correspondence.

If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information we may be compelled do so and will act according to the Letter of the Law.


How you can help us protect your information

Please keep in mind that our best efforts at maintaining the highest level of privacy can only go so far. If you voluntarily disclose personal information online in non-protected environments, for example on chat or message boards, or sometimes through your own email provider or host, that information may be accessible by others, who may extract it and use it. You may subsequently receive unsolicited messages or find yourself on a mailing list. We assure you we will not have given your details to anyone to sell you products, goods or services.

Also take the utmost care if using a shared computer, a public place, or if logging into an unknown network source. Always close your browser when you are finished and never leave it open in such situations. Any information sent to us in such cases may be open or compromised. Once a communication is received by us we make our best efforts to ensure its privacy, but we cannot be responsible for it before we receive it. You should be aware that you are using open networks or public sources at your own risk.


Surveys, Competitions and Promotions

We are not in the habit of running surveys or competitions. Should we ever do so at anytime in the future then we will make you fully aware of the conditions of participation, which would always be voluntary.


Email and Newsletters

Due to the long-term planning nature of our business it is not uncommon for enquiries to be made in advance of any actual planned BID development. So, staying in touch with you longer term can be relevant.

Your details are normally added to our mailing list for newsletters. You will have had the opportunity to unsubscribe and that opportunity will remain open to you at anytime in the future.

The information we use will be your name and email address only. No other information is used for that purpose.

Our newsletter will be for the purposes of updating you with information on the development and operation of BIDs across Scotland and elsewhere in the world.

We only send limited numbers of newsletters per year, normally not more than 24 annually.

We do not work jointly with other businesses for marketing or share newsletter data with any other businesses or organisations. Should you be approached by anyone suggesting or implying that they are working with us or on our behalf you should make direct contact with us immediately.


Correction/Updating Personal Information

If your personal information changes at anytime, and you advise us of that change, we will endeavour to correct, update or remove the personal data provided to us as quickly as possible.

Unless subject to an exemption [under the GDPR], you have the following rights with respect to your personal data: -

The right to request a copy of your personal data which Improvement District Scotland Limited holds about you;

The right to request that Improvement District Scotland Limited corrects any personal data if it is found to be inaccurate or out of date;

The right to request your personal data is erased

The right to withdraw your consent to the processing at any time

The right to request that the data controller provide the data subject with his/her personal data and (where possible) transmit that data to another data controller, known as the right to data portability.

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

The right to object to the processing of personal data.

The right to lodge a complaint with the Information Commissioners Office.


Transfer of Data Abroad Outside of the EU

Personal data will not be transferred to countries or territories outside the EU without your consent.


Members Areas

Improvement Districts Scotland Limited complies with its obligations under [the GDPR] by keeping personal data up to date;

by storing and destroying it securely; by not collecting or retaining excessive amounts of data;

by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes:    

to administer membership records for the purposes of developing or operating a Business Improvement District.    

to operate Improvement Districts Scotland Limited      

to give guidance and advice and respond to individuals who have requested information and or training and support      

to inform individuals of our news, events, activities or services related to Improvement Districts Scotland Limited      


Please note that information and logos on our website are protected under intellectual property rights and copyright laws.

Contact information
Improvement Districts Scotland Limited


65 Haymarket Terrace


EH12 5HD

0131 629 0065

The website contains links to other websites. This privacy policy applies only to our site. You should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.